Order Process

How do I order at the skywalk B2B-Portal?

1. Edit shopping cart & voucher codes

If an article is added to the shopping cart, the overview of the shopping cart opens. Here you can complete your order directly by clicking on the Checkout button. You will be informed again, if part of the order is not in stock yet.

You can change the piece quantity by clicking on the button "Edit shopping cart" or add products to your order directly by using the article number.

Voucher codes:
If you have a voucher code, you can add it to the order in the "Edit shopping cart" window.

2. Check out

  • Select the logistics provider and/or shipping type. UPS standard is pre-setted
  • Choose the option partial delivery, if desired. Note: No additional delivery costs will be charged for the subsequent deliveries
  • Enter the customer name or a logistics or commission number, if desired
  • IMPORTANT: Please review once again your order and click afterwards "Send order" – your order is confirmed

3. Order confirmation

  • The order notification will be sent immediately after you have placed your order
  • The Customer Service Team will review the order and send an order confirmation within one working day
  • In case the standard payment method is prepayment, please arrange the payment asap
  • As soon as skywalk receives the payment or debits the amount from your account via SEPA mandate, the order will be processed and shipped

                                                                             

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